FAQ

Shipment and Delivery

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    How will my order be shipped?
    First conformation and verification on phone or email Standard Delivery orders are shipped via standard ground service, and generally will arrive in 15-20 business days. The custom order is delivered within 25-30 business days which may vary basis the delivery location.
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    Oversize Handling Fee?
    Some of our larger products require additional shipping charges that are based on the size and weight of the item. These fees are applied in addition to standard Shipping and processing charges for each oversized item. Oversize Handling Fees will actual and in cash to shipping company ( if any) .
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    Standard Shipping & Processing Charges?
    We offer regional shipping charges for delivery for all our products for in metro cities across India. For any remote are delivery, please get in touch with us via call or email.We are delivering 900 plus pin codes ( download pin code list )

Returns and Refund

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    What's the procedure for the order cancellation?

    Standard Products:
    For all standard products, if you want to cancel the order, within next 24 hours of your ordering, we can initiate refund By deducting 2.7 percent of the amount (gateway charge ) and send you cheque by post in 7 working days .

    Final Clearance/ Sale :
    Final sale and clearance items are considered final sale and are non-returnable and non-refundable.Factory deal is deal offered by factory so no cancellation after 24 hours , non-returnable and non-refundable.

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    What's your return policy?
    If you wish to return the product under 'CHANGE OF HEART' RETURN/ EXCHANGE POLICY, please get in touch with our customer support team. 'CHANGE OF HEART' RETURN/ EXCHANGE POLICY

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